Service A-Z with all information and addresses

Services at a glance with all information and data for Insights-X

A

Accomodation: NürnbergMesse (Nuremberg Exhibition Center) manages the partner hotel program for Insights-X. Here you will find hotels for all categories in the city center or beside the fairground.
NürnbergMesse GmbH
Phone: +4991186068020
E-mail: hotels@nuernbergmesse.de
www.insights-x.com/en/travel-stay/
Adress: Insights-X 2019
Messezentrum 1
90471 Nuremberg, Germany
See also "Delivery address"
App for Insights-X: All Insights-X news, events and dates in one app:
Navigate the exhibition space
Swap contact details online via QR codes
The free software can be downloaded at www.insights-x.com/en/app
Application for exhibitors for Insights-X 2020: You can register online for Insights-X 2020 from 9 Oct 2019:
www.insights-x.com/en/application
Assembly and dismantling: Assembly time
Mon, 7 Oct 2019, 7 am non-stop to Tue, 8 Oct 2019. From Tuesday 6 pm only decoration works on the stand possible, the aisles must remain empty.
Start of early assembly
Sunday, 6 Oct 2019 from 7 am to 7 pm. The early assembly is chargeable (250 €) and only possible after prior registration and permission by Spielwarenmesse eG.
Dismantling time
From Sat, 12 Oct 2019, 5 pm to Sun, 13 Oct 2019, 10 pm. The halls are open non-stop from Saturday night to Sunday morning so that the stand can be dismantled without interruption.
Please note that the assembly and dismantling time is binding for all our ServicePartners. In case of stand construction package please inform yourself about moving into your stand directly at our stand constructor MEPLAN GmbH. The stand construction packages (incl. eXperience) and all fully equipped stands booked through MEPLAN GmbH will be dismantled as of 7 pm on 12 Oct 2019. Please make sure that you have removed all items from your stand area by this time. If you are not able to clear your stand by this time, please get in touch with your personal contact at MEPLAN GmbH.
ATM: See "Bank"

B

Bank: ATM
Entrance Mitte, level 0
Next bank
Sparkasse Nuremberg
shopping mall Franken-Center
Glogauerstr. 48
90473 Nuremberg
Business cards: albrechtmedia.de
Owner: Volker Albrecht
Hansastraße 9
90441 Nuremberg
Phone: +49 911 3730079
E-mail: info@albrechtmedia.de
(on-call duty during the fair)

C

Cafeteria: See "Catering"
Camping site: Knaus Campingpark Nürnberg
Hans-Kalb-Straße 56
90471 Nürnberg
Phone: +49 9119812717
E-Mail: nuernberg@knauscamp.de
www.knauscamp.de/nuernberg
Catalogue: See "Exhibitor list"
Catering: Cafeteria
Service 1, level 0
Service 1/2, level 0
InsightsArena
Hall 3C, stand D-20
Kolb pretzels
Service 1/Mitte, level 0
Catering service: Lehrieder Catering-Party Service GmbH & Co. KG
NCC West, Ebene 1
Phone: +4991186066114
Fax: +4991186066115
E-Mail: messe@lehrieder.de
Food and drink for receptions and conferences, delivery service to the stands.
Cigarette machines: Entrance Mitte, level 0
Service 1, level 0
Service 1/2, level 0
Cloak room: Entrance Mitte, level 0
Communication: NürnbergMesse GmbH
Service Partner Center
Phone: +4991186068010
Fax: +4991186068001
E-mail: communication@nuernbergmesse.de
Conference and event facilities: Conference and event facilities are only for exhibitors of Insights-X.
Before the fair
Annemarie Thenn
Phone: +499119981347
E-Mail: a.thenn@insights-x.com
During the fair
Organizer's Lounge, Service 1/2, level 1
Phone: +4991186066600
Contact persons: You can find your personal contacts at Insights-X here.
Copy service: At the fair management (Entrance Mitte, level 0) a print, copy and scan service is available. These services are chargeable.
Courier services: Next post office
Shopping mall Franken-Center
Glogauer Str. 36
90473 Nuremberg
Cookery, cutlery: Lehrieder Catering-Party Service GmbH & Co. KG
NCC West, level 1
Phone: +4991186066114
Fax: +4991186066115
E-mail: messe@lehrieder.de
Customs clearance offices: Kühne + Nagel (AG & Co.) KG
Service Partner Center
Tel.: +49 911 9818560
Fax: +49 911 98185629
E-mail: exposervice.nuernberg@kuehne-nagel.com

D

Delivery address: For shipments to your stand:
Insights-X 2019
Messezentrum 1
Company:
Hall: Stand:
90471 Nuremberg, Germany
Please see the plan " Hall Deliveries / Travel Information" in the Online Service Center chapter Information available for download. To enter the load yards you have to pay a 100 € deposit.

E

Electricity supply: SPIE SAG GmbH
Service Partner Center
Phone: +499118188180
Fax: +4991181881819
E-mail: sag-messe@spie.com
All electrical wiring must be installed in accordance with the latest VDE safety regulations. All stands supplied with electrical power receive a main connection, which may only be installed by SPIE SAG GmbH.
Emergency call: Phone: +4991186067000
Events: You can find all events and activities of Insights-X in the event calendar (www.insights-x.com/en/events/) and in the app of Insights-X.
AfterHour
Entrance Mitte, level 0
(entrance only with valid fair ticket, no registration required)
9 Oct 2019, 6 pm
InsightsTalks
Thursday, 10 Oct 2019 to Saturday, 12 Oct 2019, from 11:30 am to 1 pm
Join-in activities in the InsightsArena Atelier
During the opening hours in Hall 3C, Stand D-20
Exhibition certificate: To apply for IPR protection, please use the form "Exhibition certificate", which can be picked up from and returned to the fair management at Entrance Mitte.
Exhibitor list: There are both online and print versions of the exhibitor directory. The print edition contains an alphabetical list of exhibitors plus all information about Insights-X.
The online directory boasts additional search options for product and contact searches.
Online exhibitor list
At www.insights-x.com/en/online-catalogue and in the Insights-X app.
Print exhibitor list
Available at all information counters and cash desks.
ExhibitorShop: Service 5/6, level 1
Purchase of sundry materials and kiosk (Wörnlein GmbH)
Tel. +4991186066141 / +4991186066540
Fax +4991181744928
Opening hours:
Mon + Tue: 8 am - 4 pm
Wed: 9 am - 5 pm
Thu: 8 am - 5 pm
On-call duty at the weekend.
You can buy drinks and snacks there.

F

Fair date 2020: Insights-X 2020
Wed - Fri, 14 - 16 Oct 2020
Fair management: Entrance Mitte, level 0
You find all relevant information and personal contacts for every question there. Even a copy and fax service is available there.
Opening hours during assembly
Mon, 7 Oct 2019 from 12 pm to 8 pm
Tue, 8 Oct 2019 from 8 am to 8 pm
Opening hours during the fair
Wed, 9 Oct 2019 - Fri, 11 Oct 2019 daily from 8 am to 6 pm
Sat, 12 Oct 2019 from 8 am to 5 pm
Fire brigade: Feuerwache 5
Karl-Schönleben-Str. 80
90471 Nuremberg
Phone: +49 911 2316500
Fire extinguishers: It is recommended that at least one fire extinguisher to DIN EN 3 is available on each stand. Suitable tested fire extinguishers and flame-inhibiting impregnation can be hired via the the company Wörnlein (ExhibitorShop).
First-aid center: OperationCenter
Entrance Mitte, level 0
Tel. +4991186067000
Florist: Blumen Graf GmbH
Flughafenstrasse 60
90411 Nuremberg
Phone: +49911521550
Fax: +499115215533
E-mail: info@blumen-graf.de
(on-call duty during the fair)
Forwarding agency: Kühne + Nagel (AG & Co.) KG
Service Partner Center
Phone: +49 911 9818560
Fax: +49 911 98185629
E-mail: exposervice.nuernberg@kuehne-nagel.com
Furniture rental: See "Stand construction"

H

Hostesses and exhibition staff: Lorenz Personal GmbH & Co. KG
Dr.-Kurt-Schumacher-Str. 16
90402 Nuremberg
Phone: +499112146660
Fax: +4991121466655
E-mail: personal@lorenz-personal.de
www.lorenz-personal.de
Hotel: See "Accommodation"

I

#Inspiration: Passage halls 1 and 3C
Discover new products and expo highlights in our new special area #Inspiration, which will showcase innovations relating to paper, office and stationery products. The spotlight will be on practical inspirations at product level. Get a quick overview of new products and trend-setting ideas for your business. Information regarding the special area and the products presented there can be found in the InspirationGuide, which is available on site at the exhibition centre.
Infocounters: Entrance Mitte, level 0
Service 1, level 0
Service 1/2, level 0
InsightsArena: Hall 3C, Stand D-20
In an attractive atmosphere, the InsightsArena inspires representatives of trade and industry to take part in a mutually beneficial dialogue. A lounge and special catering service offer an ideal space for pleasant and productive business conversations. Anyone wishing to roll up their sleeves can try out new products in the Atelier of InsightsArena and truly experience the interactive nature of Insights-X.
Insurance: KJ Finanz- und Versicherungsmakler GmbH
Klaus Jaksch
Jägerstr. 18
90451 Nuremberg
Phone: +49911455020
Fax: +49911435412
E-mail: kj@vsm-makler.de
(exhibition insurance)
Internet: See "WiFi"
Interpreters: See "Hostesses and exhibition staff"
Invitation voucher: Visitors can get free entry tickets with invitation vouchers. A flatrate of invitation vouchers is part of the marketing package of all exhibitors. On request exhibitors can still get voucher codes on-site. Please contact the fair management at Entrance Mitte.
Bianca Stefan, Fair Management
Phone: +499119981359
E-Mail: b.stefan@insights-x.com

K

Kiosk: See "ExhibitorShop"
Kitchens for exhibitors: Service 1, level -1
Hall 3C, level 0

L

Legal service: Rechtsanwälte Dr. Scholz & Weispfenning
Königstorgraben 3
90402 Nuremberg
Phone: +49911244370
Fax: +499112443799
E-mail: kanzlei@scho-wei.de
(on-call duty during the fair)
Loading yard: Vehicle access to the loading yards during assembly and dismantling is only possible on payment of a deposit of EUR 100. The deposit will be refunded if the vehicle leaves the loading yard within the time limits stated below.
During assembly/dimantling:
1 hour for loading and unloading cars and vehicles up to 2.8 t.
2 hours for loading and unloading vehicles from 2.8 t to 7.5 t.
3 hours (extension possible) for loading and unloading vehicles of more than 7.5 t.
Vehicle access to the loading yards on the last day of the event is not possible due to delivery of empty containers by the exhibition forwarding agents. Access is possible:
1 hour after the end of the exhibition for cars and vehicles up to 2.8 t.
2 hours after the end of the exhibition for vehicles of 2.8 t to 7.5 t.
3 hours after the end of the exhibition for vehicles of more than 7.5 t.
The exact access times may vary and are notified at the entrance gates.
Lockers: Service 1/Mitte, level 0
Lost and found: Facility Service Mitte
Entrance Mitte, level 0

M

MediaPoint: Entrance Mitte, level 0
InsightsArena, Hall 3C, Stand D-20
Meeting rooms: See "Conference and event facilities"

N

Newspaper, magazines: See "MediaPoint"
Noise: The noise level at the edge of the stand during the demonstration of noise-generating exhibits or the use of any kind of sound media must not exceed 70 dBA.

O

Opening hours of the fair: For visitors
Wed, 14 Oct 2020 - Thurs, 15 Oct 2020 daily from 9 am to 6 pm (admission until 5 pm)
Fri, 16 Oct 2020 from 9 am to 5 pm (admission until 4 pm)
For exhibitors
Wed, 14 Oct 2020 - Thurs, 15 Oct 2020 daily from 7 am to 7 pm
Fri, 16 Oct 2020 from 7 am
Organizer's Lounge: For exhibitors with questions about the current fair or who are interested in participating at the next fair.
Service 1/2, level 1
Phone: +4991186066600
E-mail: a.thenn@insights-x.com

P

Parking: Parking permits for parking areas will be assigned by company Engelhardt according to availability. To make it as easy as possible for you to reach the exhibition centre, we will lay on shuttle buses for you to use between the parking areas and entrance to the exhibition centre (Mitte/Central entrance).
Parking permits
Engelhardt & Co. Parkraummanagement und Service GmbH
Service Partner Center
Tel. +4991198118855
info@engelhard-parkservice.de
Day parking permit: 10.00 € incl. 19% VAT
Permanent parking permit: 40.00 € incl. 19% VAT
Your exhibitor pass entitles you to park free of charge on the fair site during the assembly and dismantling period.
Parking for trucks
The free parking spaces for trucks are located at Poststraße 4, 90471 Nuremberg, only a few minutes drive away from the Nuremberg exhibition center. There is a free shuttle bus from the parking to the fair ground. Please follow the signs!
PartnerLounge: Hall 3C, Stand D-20
A lounge area situated in the InsightsArena, the PartnerLounge, is reserved exclusively for members of our partners (trade associations and purchasing co-ops). It is the perfect place to meet up with fellow members and ideal for productive business conversations. Our partner list can be found here in the catalog under the Highlights section, PartnerLounge.
Passes: All passes are issued only after settlement of the invoiced exhibiting fee and all incidental costs due for payment.
If not already received prior to the fair, passes can be issued at the fair management at Entrance Mitte. The person collecting the passes must be able to prove that he is a representative of the exhibiting company.
Each exhibitor is entitled to 2 free exhibitor passes for a stand up to 10 m².
1 free exhibitor pass is issued for each additional 10 m² or part thereof, subject to a maximum of 40 passes.
Exhibitor passes
Extra exhibitor passes can be purchased at a cost of 5 € each incl. 19 % VAT. On fair days you can use all public transport services covered by the Nuremberg integrated transport system (VGN) free of charge within the tariff zone 100/200 (Nuremberg, Fürth, Stein).
Assembly and dismantling passes
Valid during assembly and dismantling period. Any assembly and dismantling passes are free of charge.
Bianca Stefan, Fair management
Tel. +499119981359
b.stefan@insights-x.com
Pharmacy: Laurentius Apotheke
Wettersteinstr. 25
90471 Nuremberg
Phone: +49 911 808111
E-mail: info@laurentius-apotheke.org
www.laurentius-apotheke.org
Opening hours:
Mon - Fri: 8.30 am - 6.30 pm
Sat: 8.30 am - 2 pm
Photographer: Bischof & Broel
Owner: Manfred Gillert e.K.
Bayreuther Str. 21
90409 Nuremberg
Tel. +49911533533
bischof-und-broel@t-online.de
Police station: Police station Süd
Oppelner Str. 229
90473 Nuremberg
Phone: +4991194820
Press: Press Center
Entrance Mitte, Gallery level 1
Phone: +4991186062150
Fax: +4991186062151
Press accreditation
Press counter, Entrance Mitte, level 0
Print service: At the fair management (Entrance Mitte, level 0) a print, copy and scan service is available. These services are chargeable.
Public transportation: You can use all public transport services covered by the Nuremberg integrated transport system (VGN) free of charge within the tariff zone 100/200 (city zone Nuremberg, Fürth, Stein) during Insights-X, provided you have a valid entrance pass for the fair. Please always have the separate VGN printout with your e-ticket with you as proof of entitlement. For further information to the applicable zones please visit: www.insights-x.com/en/travel-stay/
From the airport Nuremberg:
Take the U2 underground line to the central rail station, where you change to U1 underground line to the "Messe" station.
From the Hauptbahnhof (central rail station):
Take the U1 underground line to the exhibiton center. The "Messe" underground station is directly opposite to the main entrance to the exhibition center.

R

Refueling: Next petrol stations
Shell (Regensburger Str. 314, 90480 Nuremberg)
JET (Regensburger Str. 286, 90480 Nuremberg)
E-charging stations at the exhibition center
1 x Car park
Rescue service: See "First-aid center"
Restaurant: See "Catering"
Retail sales: The retail sale of articles to any person is strictly prohibited during the whole fair and particularly on the last day.

S

Sales: See "Retail sales"
Security service: Engelhardt & Co. Sicherheit GmbH
Service Partner Center
Phone: +499119811880
Fax: +4991198118888
E-mail: engelhardt@engelhardt-sicherheit.de
Exhibitors are advised to arrange their own stand guards, which can only be ordered at the ServicePartner Engelhardt & Co. Sicherheit GmbH via the Online Service Center (OSC).
ServicePartner at the fairground: Service Partner Center
(behind Hall 7A)
BROCHIER Gebäudemanagement GmbH (water supply and drainage)
Engelhardt & Co. Sicherheit GmbH (stand security services, parking permits)
August & Jean Hilpert Messe-Service GmbH (water supply and drainage)
Kiefer GmbH (hall and stand cleaning)
Kühne und Nagel (AG & Co.) KG (forwarding agent, empty containers storage)
NürnbergMesse GmbH (communication & WiFi)
pave GmbH (media and event engineering)
SPIE SAG GmbH (electrical installations, compressed air, ceiling suspensions, working platforms and equipment)
Schenker Deutschland AG (forwarding agent, empty containers storage)
Service 1/Mitte, level 0
MEPLAN GmbH (stand construction, lettering, hire furniture, sundry materials)
NCC West, level 1, room 1.069
dias Dickmann Industrie- und Anlagenservice GmbH (hall and stand cleaning)
NCC West, level 1
Lehrieder Catering-Party Service GmbH & Co. KG
On-call duty
albrechtmedia.de (printed matter, printshop, advertising material)
Blumen Graf GmbH (floral stand decoration, flowers, plants)
Rechtsanwälte-Partnerschaft Dr. Scholz & Weispfenning (VAT refund, legal advice)
Shopping: On the exhibition site
ExhibitorShop
Service 5/6, level 1
Purchase of sundry materials and kiosk (Wörnlein GmbH)
Phone: +4991186066141 / +4991186066540
Fax: +4991181744928
Opening hours:
Mon + Tue: 8 am - 4 pm
Wed: 9 am - 5 pm
Thu: 8 am - 5 pm
(On-call duty at the weekend)
Fair Service Express - get it
Service Partner Center
Phone: +4991186068090
Opening hours:
Mon - Fri: 8 am - 5 pm
(On-call duty at the weekend)
Outside of the exhibition site
Shopping mall Franken-Center
Glogauer Str. 36
90473 Nuremberg
3 metro stations away - direction Langwasser-Süd (stop Langwasser-Mitte).
Shuttle bus: During Insights-X you can use the free shuttle bus from all parking areas to Entrance Mitte.
Wed, 9 Oct 2019 from 7 am to 11 pm
Thu, 10 Oct 2019 - Sat, 12 Oct 2019 from 7 am to 8 pm
Sinks for washing out paint pots, brushes, etc.: Service 1, level -1
Hall 3C, level 0
It is not permitted to wash out paint pots, brushes, etc. in the toilets and washrooms.
A room with sink is available for this purpose.
Smoking areas: Smoking will be forbidden in all enclosed spaces and restaurants during Insights-X.
Four smoking areas will be available outside of the halls:
Service 1
Service 1/2
Passage halls 2 and 3C
Passage halls 1 and 3C
Special areas: See "InsightsArena" and "#Inspiration"
Stand cleaning: dias Dickmann Industrie- und Anlagenservice GmbH
NCC West, 1. OG, Zimmer 1.069
Phone: +499119808080
Fax: +499119808081
E-mail: nuernberg.messe@dias-service.de
Stand construction: MEPLAN GmbH
Service 1/Mitte, Ebene 0
Tel. +4989540267980
Fax +4989540267409
info@meplan.de
Stand party: Use stand parties as a way of treating your customers - a nice way of saying thank you for deals closed as well as a good tool for socializing. Your stand party has to be approved in advance by Spielwarenmesse eG. Therefore please apply for your stand party at Spielwarenmesse eG.
Annemarie Thenn
Phone: +499119981347
E-mail: a.thenn@insights-x.com

T

Taxi: Taxi stand
Entrance West
Phone: +4991119410
Theft: See "Police station"
Toilets: Service 1/Mitte, level -1
Service-Center Mitte, level -1
Service 1, level -1
Service 1/2, level -1
Passage halls 1 and 3C, level 0
Hall 3C, level 1
Toilet facilities are available free of charge.
Toilets for handicapped people: OperationCenter, Entrance Mitte, level 0
Multi-storey car park, Große Straße
Hall 3C, level 0
Hall 3C, level 1
Tourist information: Königstr. 93, 90402 Nuremberg
Phone: +4991123360
E-mail: tourismus@nuernberg.de
www.tourismus.nuernberg.de
Opening hours:
Mon - Fri: 10 am - 6 pm
Sat: 10 am - 3 pm
Sun: 10 am - 2 pm
Hauptmarkt 18, 90403 Nuremberg
Tel. +4991123360
E-mail: tourismus@nuernberg.de
www.tourismus.nuernberg.de
Opening hours:
Mon - Sat: 9 am - 6 pm
Sun: 9 am - 4 pm

U

Underground: See "Public transportation"

V

VAT refund: (for foreign exhibitors)
Rechtsanwälte Dr. Scholz & Weispfenning
Königstorgraben 3
90402 Nuremberg
Phone: +49911244370
Fax: +499112443799
E-mail: kanzlei@scho-wei.de
Voucher codes: See "Invitation voucher"
Voucher Booklet: With the Insights-X Voucher Booklet, trade visitors benefit from discounts, give aways and surprises from participating exhibitors.
The Voucher Booklet is available directly at the exhibition center, at all info counters and cash desks as well as in the InsightsArena (Hall 3C, Stand D-20).

W

Waste disposal and sorting: Exhibitors are responsible for the daily disposal of waste from their stand spaces during the event and for the disposal of waste produced during assembly and dismantling.
In order to meet exhibitors aforementioned obligations, Spielwarenmesse eG uses the services of company Friedrich Hofmann Betriebsgesellschaft mbH - an official ServicePartner - to ensure waste is disposed of correctly. The disposal costs for exhibitors which arise in relation to this are covered by payment of the waste disposal fee. The disposal of production waste and fair stands is excluded from this.
Please get in contact with our ServicePartner Friedrich Hofmann Betriebsgesellschaft mbH for the disposal of special waste.
Friedrich Hofmann Betriebsgesellschaft mbH
Industriestraße 18
91186 Büchenbach
Phone: +499118128296
Fax: +499118128297
E-mail: messe@hofmann-denkt.com
Empty containers storage and disposal see "Forwarding agency".
Water supply and drainage: Each stand to be supplied with water and waste water drainage receives one or more connections to current standards. These connections may only be installed by the responsible ServicePartner of Spielwarenmesse eG. For safety reasons, the water supply is shut off on the last day of the fair – usually one hour after closing time!
BROCHIER Gebäudemanagement GmbH
Service Partner Center
Phone: +49 911 9812969
Mobile: +49 151 12242494 (in emergency)
Fax: +49 911 9812979
E-mail: sp-messe-nbg@a-brochier.de
Wheelchair hire: OperationCenter
Entrance Mitte, level 0
Free use on depositing passport/identity card (electric wheelchair is charged)
Booking before the fair:
Marion Weiß, Visitor Service
Phone: +49 911 9981322
E-mail: m.weiss@insights-x.com
WiFi: You will have to connect to the NürnbergMesse visitor network to avail of the free WiFi. A ServiceDesk hotline will be available for any system queries you may have.
Tel. +4991186064000
Please note: We offer free WiFi in the InsightsArena, Hall 3C, Stand D-20.

Service A-Z

A

Accomodation

Adress

App for Insights-X

Application for exhibitors for Insights-X 2020

Assembly and dismantling

ATM

B

Bank

Business cards

C

Cafeteria

Camping site

Catalogue

Catering

Catering service

Cigarette machines

Cloak room

Communication

Conference and event facilities

Contact persons

Copy service

Courier services

Cookery, cutlery

Customs clearance offices

D

Delivery address

E

Electricity supply

Emergency call

Events

Exhibition certificate

Exhibitor list

ExhibitorShop

F

Fair date 2020

Fair management

Fire brigade

Fire extinguishers

First-aid center

Florist

Forwarding agency

Furniture rental

H

Hostesses and exhibition staff

Hotel

I

#Inspiration

Infocounters

InsightsArena

Insurance

Internet

Interpreters

Invitation voucher

K

Kiosk

Kitchens for exhibitors

L

Legal service

Loading yard

Lockers

Lost and found

M

MediaPoint

Meeting rooms

N

Newspaper, magazines

Noise

O

Opening hours of the fair

Organizer's Lounge

P

Parking

PartnerLounge

Passes

Pharmacy

Photographer

Police station

Press